Productivity

Internal communication barriers are obstacles that prevent employees from receiving, understanding or acting on information inside an organization. They can come from information silos, too many channels, unclear ownership, poor documentation, hierarchy, information overload or differences between office and remote teams. The problem is often not a lack of communication. Knowledge workers already spend a […]

Bad communication at work is not limited to unclear emails or missed messages. Communication problems can appear when employees receive incomplete information, use the wrong channel, misunderstand responsibilities, cannot find previous decisions or fail to escalate an issue at the right time. Some communication failures are obvious. Others look like normal workplace interactions until they […]

Starting the workday with the right words sets the tone for everything that follows. A well chosen good morning message can turn a quiet Slack channel into an engaged one, remind a distributed team that they are seen, or simply make a coworker’s Monday a little easier. Yet most people either default to a generic […]