PRIVACY POLICY SECURE MEETINGS FZE
This Privacy Policy is effective as of January 2, 2025.
The following provisions explain why and how Secure Meetings FZE collects, uses and safeguards personal information provided by users of the website (https://secumeet.com/) (the “Website”), software products of Secure Meetings FZE (the “Products”) and their client applications.
WHAT INFORMATION DO WE COLLECT?
By using the Website, the Products or their client applications, communicating with technical support or sales department, sending emails to us, requesting a demo or free trial of the Product, you knowingly provide information that we collect. This information may include your name, email address, phone number and other information as set forth in this Privacy Policy. By providing this information to us, you consent to its collection, use and processing as described in the Privacy Policy.
The following information may be automatically collected when a user is browsing the Website: the IP address of the user’s device, the operating system of the user’s device, the type of the user’s device and browser, language, time spent on the Website, pages visited, unique strings and similar information. We may collect this information either through log files, cookies or other tracking technologies.
COOKIE FILES
A cookie is a small file stored in a temporary location on your device so that the Website can distinguish you from other users of the Website. We need cookies to understand what areas of the Website are of interest to users so that we can better interact with you and provide you with the information you search on the Website.
Specific types of cookies and similar technologies are described below:
- Basic cookies received through the Website
- Analytics and customization cookies obtained through Google, Inc (google.com/analytics/).
You can set your browser to notify you when a cookie is received and allow you to decide whether to accept it or not. You can also customize or change your browser controls to accept or reject cookies. Read your browser guide or check the help menu for information on how to do it. You can also delete cookies at any time, if necessary.
If you choose not to accept cookies, you may not be able to access certain features that make your experience of the Website more efficient, and some features of the Website may not work properly.
Please note that cookies cannot harm your device and we do not store personally identifiable information in cookies.
HOW DO WE USE THE INFORMATION WE COLLECT?
Your email address may be used to send you emails containing license keys, download links, activation instructions, Product expiration information, and payment data.
The information in such emails is necessary to activate and use the Products and services that are available to you. You may not be able to use some of our Products and services if you opt out of having your email address collected.
Your name, phone number and email address may be used to contact you about the Products and services of Secure Meetings FZE, to provide presale deployment assistance, and to process orders.
Your email address may be used to send you updates about the latest versions of the Products or new services, events we are participating in your country or city, case studies, special offers, changes in our terms of use and other information related to us and our Products that we deem important.
To receive the newsletter, you have to manually and explicitly consent by clicking the confirmation link in the welcome email we send when you fill out the Product download form on our Website.
You may unsubscribe at any time by clicking the confirmation link in the welcome email we send when you complete the Product download form on the Website or by clicking the “Unsubscribe” link in each email we send you or by contacting us directly at privacy@secumeet.com.
Your name, email address and phone number may be used to provide technical support for the Products and to respond to your requests and calls.
Our Products automatically collect anonymous information about the version of the Product you are using, its client applications, hardware parameters of your device and network performance statistics to improve the quality of our Products and services. We use this information to optimize the performance and compatibility of our Products with specific devices and networks of users. Our Products may also download and install certain updates with your permission.
Secure Meetings FZE collects statistical and analytical data in connection with the operation and performance of the Website, Products, services, marketing and sales activities. The information we collect is used to evaluate our performance and to better understand the needs of our customers and users.
WHO DO WE SHARE INFORMATION WITH?
Secure Meetings FZE may share your information with:
- Subsidiaries and/or affiliated companies in accordance with business purposes
- If such an action is necessary or desirable to respond to court or government requirements and requests, to protect life or property rights, to maintain the security of our Products or services, or to defend against any claims or allegations.
HOW DO WE PROTECT YOUR INFORMATION?
We always comply with the following guidelines to protect the personal information you provide to us:
- Encrypt all data transmitted between your web browser and our web server via the TLS protocol
- Require users to authenticate before accessing their personal account on the Website
- Store all personal data in an encrypted form.
However, the Internet is not a fully secure environment, and despite our precautions, we cannot guarantee the complete security of your information. When using Internet-connected services, you are responsible for maintaining the secrecy of your unique accounts and personal information, and for controlling access to your accounts, networks and personal devices.
HOW LONG DO WE KEEP YOUR INFORMATION?
We need your consent to store personal information about you. According to our Privacy Policy, the personal information related to your use of our Products and services will be stored for two (2) years. We may also retain your name, telephone number and email address for a longer period if we need to maintain an effective business relationship with you.
ACCESS AND CONTROL OF PERSONAL INFORMATION
You have the right to ask us to delete or amend the personal information we store.
Newsletters include an unsubscribe link, so you can always use this link to unsubscribe from our newsletter.
We strive to keep your information accurate, current and complete. To change or delete your personally identifiable information, please send your request at privacy@secumeet.com.
You can always manage, enable or disable cookies in your browser. To delete cookies, refer to the documentation for your browser.
Emails containing Product license information or billing information do not, by default, contain an unsubscribe link, as we may not be able to provide you with license keys or other services if you unsubscribe. Please contact us directly at privacy@secumeet.com if you do not want to receive such emails.
WHAT KIND OF INFORMATION IS NOT COLLECTED?
Secure Meetings FZE does not collect any information that you share with others through the use of the Products and their client applications (e.g., messenger, video calls, including screen sharing sessions, or video recordings of conferences).
The Products may be used to record video calls, however, video and/or audio recorded with the help of the Products is only recorded and stored on the customer’s (your company’s) premises / user’s personal device. Secure Meetings FZE does not and cannot control whether audio and/or video is being recorded with the help of the Products.
If you do not want to be recorded during video calls, you should select the appropriate settings in the client application.